Texas A&M University

Technology Services Documentation

Your central source for IT documentation—enterprise services, departmental support, and self-help resources for the Texas A&M community and beyond.

Infrastructure & Devices

Unified management for Windows, macOS, iOS, Android, and Linux endpoints.

Azure, AWS, GCP, and AggieCloud architecture and compute standards.

SharePoint, Power Platform, Copilot, and Teams collaboration tools.

Identity governance, SSO integration, conditional access, and app registrations.

Gmail, Drive, Docs, and user lifecycle management for Google.

Email threat protection, phishing prevention, and secure email policies.

Cloud security posture, Kion compliance, and secure cloud practices.

Data classification, DLP, eDiscovery, and compliance monitoring.

DNS, IPAM, VPN, and firewall configuration guides and request processes.

VoIP services, contact center setup, and university telecommunications standards.

GitHub, Terraform, Kubernetes, and DevOps tooling for IT teams.

Internal documentation and procedures for Help Desk Central staff.

Self-service solutions for common IT questions and issues.