Communication Compliance
Microsoft Purview Communication Compliance helps you detect and respond to inappropriate or risky communications across your organization. Monitor email, Teams, and third-party platforms for policy violations, regulatory compliance, and workplace safety concerns.
What is Communication Compliance?
Communication Compliance scans messages for:
| Category | Examples |
|---|---|
| Regulatory | Financial disclosures, healthcare information |
| Workplace Safety | Harassment, threats, discrimination |
| Sensitive Data | PII, confidential information in messages |
| Custom Policies | Organization-specific terms and phrases |
Key Capabilities
Multi-Platform Monitoring
- Exchange Online email
- Microsoft Teams (chat and channels)
- Viva Engage (Yammer)
- Third-party sources (via connectors)
Intelligent Detection
- Sensitive information types — PII, financial data
- Trainable classifiers — Harassment, threat, profanity
- Custom keywords — Organization-specific terms
- Offensive language — Built-in detection models
Review Workflow
- Investigators see flagged messages in context
- Take action: escalate, resolve, notify, or ignore
- Full audit trail of review decisions
Reporting
- Volume trends over time
- Policy hit rates
- Reviewer performance metrics
Policy Templates
| Template | Purpose |
|---|---|
| Detect inappropriate text | Harassment, profanity, threats |
| Detect sensitive information | PII in messages |
| Detect financial regulatory compliance | SOX, FINRA requirements |
| Custom policy | Build your own detection rules |
Higher Ed Use Cases
Title IX Compliance
Monitor for harassment, discrimination, and hostile environment indicators.
Research Compliance
Detect discussions of export-controlled information in unauthorized channels.
HR Investigations
Review communications as part of workplace investigations.
Data Leak Detection
Catch sensitive data being shared in chat messages.
Privacy Considerations
| Feature | Purpose |
|---|---|
| Pseudonymization | Hide user identities from reviewers |
| Role-based access | Limit who can review which policies |
| Audit logging | Track all reviewer actions |
| Scoped policies | Monitor only specific groups |
Quick Links
| Resource | Description |
|---|---|
| Purview Communication Compliance | Policy management |
| Communication Compliance Overview | Microsoft documentation |
| Implementation Guide | Enterprise deployment guide |
Related Solutions
- Insider Risk Management — Communication alerts feed risk scoring
- Data Loss Prevention — Block sensitive data in messages
- eDiscovery — Collect messages for legal review