Knowledge Base

Audience: Texas A&M students, faculty, and staff
Purpose: Self-service solutions for common IT questions and issues

Browse by Category

Category	Description
Account & Access	Password resets, account issues, MFA
Email & Calendar	Outlook, email forwarding, calendar sharing
Software & Apps	Installation guides, licensing, activation
Network & Wi-Fi	Connecting to TAMU networks, VPN access
Devices	Computer setup, printer issues, mobile devices

KB #	Title
KB00346	VPN - Connecting with Cisco Secure Client
KB00366	What is a NetID?
KB00408	Howdy - Parent/Guardian Account
KB00809	OAL Printer Locations
KB01198	Howdy - Login Help
KB01400	Create a Power Platform Environment

Contact Help Desk Central for assistance:

To suggest a new knowledge article, contact the HDC team.