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Email Security Metrics

Audience: Email Security Administrators.

Purpose: Generate and report weekly email security metrics.

Overview​

Weekly email security metrics are generated from Proofpoint reports and archived to SharePoint for tracking and analysis.

Metrics Generation Procedure​

Step 1: Access Report Viewer​

  1. Upon receiving the INC request, navigate to Proofpoint Cloud Console
  2. Go to Logs and Reports → Report Viewer

Step 2: Generate Report​

  1. Under System Report, find Global Message Summary
  2. Ensure report is set to Last 7 Days
  3. Click Global Message Summary under the Report column
  4. A pop-up will display the generated report

Step 3: Archive Results​

  1. Open SharePoint: Documents → Division of IT → Documents → Cyber Defense → Metrics → Email Security Metrics
  2. Copy and paste the report data to the metrics folder

Step 4: Close Request​

Close the INC, noting that metrics were generated and copied to the SharePoint metrics folder.

Quick Reference​

StepAction
1Open INC
2Access Proofpoint Report Viewer
3Generate Global Message Summary (Last 7 Days)
4Copy to SharePoint metrics folder
5Close INC with documentation

Report Location​

SharePoint Path:

Documents → Division of IT → Documents → Cyber Defense → Metrics → Email Security Metrics