Skip to main content

Proofpoint Administration

Audience: Email Security Administrators.

Purpose: Administrative procedures for Proofpoint Protection Server.

Administrator Management​

Access: Proofpoint System → Account Management → Administrators

Add Administrator​

  1. Navigate to administrator management
  2. Click Add Administrator
  3. Configure user details and permissions
  4. Save changes

Remove Administrator​

  1. Navigate to administrator management
  2. Select the administrator to remove
  3. Click Delete
  4. Confirm the action

End User Management​

User Alias Consolidation​

Adding aliases to a user's main account allows them to consolidate their quarantine digests into a single view.

Add an Alias​

  1. Navigate to Proofpoint System → User Management
  2. Select the user's main account
  3. On the Account tab, add the alias to the Aliases List
  4. Click Save Changes

Remove a User Account​

  1. Navigate to Proofpoint System → User Management
  2. Select the checkbox next to the account to remove
  3. Click Delete
  4. Select OK to confirm

Quarantine Release​

Access quarantine management through the Proofpoint console to release held messages.

Log Monitoring​

Access email logs for troubleshooting and investigation through the Proofpoint console.